Shipping policy
Beerust ("we" and "us") is the operator of (https://www.beerust.com) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
1. General
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.
2. Shipping Locations
We currently only offer shipping to almost every country. In case we can do the shipping to your location, the system won´t let you do the purchase.
3. Shipping Costs
Shipping costs are quoted as a flat rate on a per product basis, with destination taken into account. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.
Any "Free Shipping" promotions to the United States applies exclusively to the contiguous United States region, which excludes Alaska and Hawaii.
4. Delivery Terms
4.1 Transit Time Domestically
"Domestically" is deemed to be any country in which we hold stock of a given product, which is USA for now. In general, domestic shipments are in transit for 3 - 4 days.
"Domestically" is deemed to be any country in which we hold stock of a given product, which is USA for now. In general, domestic shipments are in transit for 3 - 4 days.
4.2 Transit time Internationally
Generally, orders shipped internationally are in transit for 3 - 10 days. This varies depending on the courier that has been selected. We only quote one shipping option (standard) at checkout, however we always endeavour to select a carrier that can deliver at an expedited delivery time, with no extra cost to the customer.
Generally, orders shipped internationally are in transit for 3 - 10 days. This varies depending on the courier that has been selected. We only quote one shipping option (standard) at checkout, however we always endeavour to select a carrier that can deliver at an expedited delivery time, with no extra cost to the customer.
4.3 Dispatch Time
Orders are usually dispatched within 2 business days of payment of order. Our warehouse partner operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
Orders are usually dispatched within 2 business days of payment of order. Our warehouse partner operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
4.4 Change Of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
4.5 P.O. Box Shipping
Tawbury will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.
Tawbury will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.
4.6 Military Address Shipping
We do not currently offer shipping to military addresses.
We do not currently offer shipping to military addresses.
4.7 Items Out Of Stock
If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.
If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.
4.8 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation
5. Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
6. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service for next steps.
7. Duties & Taxes
7.1 Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the website.
Sales tax has already been applied to the price of the goods as displayed on the website.
7.2 Import Duties & Taxes
Import duties and taxes for international shipments must be paid by customer upon arrival in destination country.
Import duties and taxes for international shipments must be paid by customer upon arrival in destination country.
8. Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
9. Insurance
Parcels are insured for loss and damage up to the value as stated by the courier.
9.1 Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier has completed their investigation into the claim.
We will process a refund or replacement as soon as the courier has completed their investigation into the claim.
9.2 Process for parcel lost in-transit
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.